Customer Service
We're here to help. Reach out to our support team through any of the channels below.
Live Chat
Chat with our support team in real-time for instant help.
Phone Support
Call us at +234 901 000 0000 for immediate assistance.
Email Support
Send detailed inquiries to customercare@torva.app.
Our Response Times
We're committed to quick, helpful responses.
Live Chat
Average wait time for live chat support
Phone
Average wait time during business hours
Maximum response time for email inquiries
Social Media
Response time for social media messages
Common Support Topics
Quick links to the most common issues.
Business Hours
All times are in West Africa Time (WAT). Live chat is available 24/7 for urgent issues.
Support Languages
Our support team can assist you in multiple languages:
English is our primary support language. Other languages may have limited availability.
Can't Find What You're Looking For?
Our support team is ready to help with any questions or issues you may have.
View FAQs